• ISO 27001 Certification

    Accredited to ISO 27001 standard - the internationally recognised certification available for ensuring information security and business continuity best practice Read More
  • Cloud Solutions

    SotaCLOUD flexible computing deployed and managed in data centres owned by Sota for uncompromising performance security and high-availability Read More
  • Backup and Recovery

    SotaPROTECT back-up and replication provided as a managed service with ultra high-speed recovery to prevent data loss and minimise downtime Read More
  • Connectivity

    SotaCONNECT enterprise-class Internet access and Ethernet services designed and managed to create a resilient high availability network infrastructure Read More
  • Data Centres

    Dual data centres with 24x7 secure access owned and managed by Sota conveniently located in Kent for secure housing of servers and resources Read More
  • Hosted Telephony

    SotaVOIP next generation SIP telephony hosted in Sota data centres and network integrated to provide enhanced functionality and lower costs Read More
  • Network Security

    SotaSECURE firewall filtering and anti-virus technologies provided as a managed service for proactive protection of corporate network environments Read More
  • Managed Systems

    SotaMANAGED hardware and software maintained and supported by Sota engineers with controlled life-cycle management and technology refresh Read More
  • Technical Support

    SotaCOVER technical support provided by experienced and qualified IT engineers within the professional framework of a managed service desk Read More
  • Disaster Recovery

    SotaDR integrated business continuity and disaster recovery services with the convenience of a 100 seat workplace recovery facility located in Kent Read More
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Every business and organisation needs a reliable IT infrastructure, but in the real world of technology there is always scope for unscheduled problems. The impact of an IT problem can vary from major business interruption to a frustrated individual unable to work. Whatever the scope and impact, end-users expect problems to be professionally managed and quickly resolved. This is best achieved via the professional framework of a managed Service Desk.  

SotaCOVER support agreements provide cost-effective and flexible access to Sota's experienced team of qualified engineers for unscheduled problem resolution and incident management.  Smaller organisations benefit from access to professional Service Desk resources which cannot be justified in house, and larger organisations benefit from the reduced costs and increased efficiency of an outsourced Service Desk. SotaCOVER can be applied across your entire IT estate, or to specific technical components on a modular basis, including servers, desktops and communications equipment.

 

Lewis Colour